Metoris — operated by F&H Intelligence Company
We collect your email address and some basic information about your business so we can build your Metoris Score and tell you when we launch. We look at information about your business that's already public — your listings, reviews, website, social profiles — because that's what the Score is built from. We don't sell your information. You can get out of our emails any time, and you can ask us what we have on you and tell us to delete it.
The details are below. They're worth the five minutes.
F&H Intelligence Company, a Delaware corporation doing business as Metoris, is responsible for the information described here.
What you give us. Your name and email address when you join the waitlist. Your business name, website address, and social handles when you ask for a Score. Anything you write to us in a message or a form.
What we collect automatically. Your IP address, browser and device type, the pages you visit, how you got to our site, and rough location derived from your IP. We use this to understand how the site is working and to keep it secure.
What we gather from public and third-party sources. To build a Score, we look at information about a business that is publicly available or licensed to us — business listings and profiles, customer reviews and ratings, website content, menus and service offerings, and public social media activity. This is the heart of how the Score works, and Section 4 explains what it means when that business isn't yours.
What we don't collect. We don't take payments yet, so we don't collect or store payment card or bank details. We don't ship anything, so we don't collect shipping addresses. We don't run advertising, so we don't build advertising profiles or share your information with ad networks.
What we don't want. Please don't send us financial account numbers, government ID numbers, health information, or sensitive personal information about your customers or staff. We don't need it and we don't want to hold it.
Where we rely on legitimate interests, we've considered whether that's fair to you and concluded it doesn't override your rights. If you disagree, tell us — see Section 8.
Most privacy policies skip this. Ours shouldn't, because it's how our product works.
The Metoris Score is built from information about a business, and that business may not be the one asking for the Score. Someone might run a Score on a business they don't own. Business information is often also information about a person, particularly for a sole proprietor whose name is the business name.
Here's how we handle that:
If you join the waitlist, we'll email you about Metoris — launch news, early access, and things we think are useful to an owner-operator. That's it. Every email has a working unsubscribe link and identifies us with a real mailing address. We honor unsubscribes promptly and at no cost to you.
If you're in Canada, we rely on your express consent when you join the waitlist, as required by Canada's anti-spam legislation (CASL). You can withdraw it any time, and we'll act on it within 10 business days.
We use a third-party email platform to send these, which means your name and email are stored there. We may see whether an email was opened or a link was clicked so we know what's worth sending.
Cookies are small files stored on your device. We use them for these purposes:
We don't currently run website analytics. When we add it (see Section 7), we'll list an analytics cookie category here and tell you how to opt out.
We do not use advertising or retargeting cookies. We don't serve ads, we don't participate in ad networks, and we don't share your browsing behavior with advertisers.
You can block or delete cookies in your browser settings. Essential cookies aside, the site will still work, though some things may be less convenient.
Service providers who help us run the business, under contracts that limit them to working for us:
We plan to add website analytics (Google Analytics) around launch. It isn't running yet. When we turn it on, we'll add it to this table and to the cookie list in Section 6, and we'll give you a way to opt out.
If we add or change a provider in a way that matters, we'll update this table.
We do not sell your personal information, and we don't share it for cross-context behavioral advertising. We haven't in the past and we have no plans to.
You can ask us to:
Email privacy@metoris.com and say what you want. We'll respond within 30 days, or 45 days for California requests, and we'll tell you if we need longer. We'll never treat you worse for asking. We may need to confirm it's really you before we act.
If you're in the EEA or UK, you can complain to your local data protection authority. We'd rather you came to us first, but it's your right either way.
If you're in Canada, you can complain to the Office of the Privacy Commissioner of Canada.
If you're in California, you have the rights above, including the right to know what we've collected and disclosed, and the right not to be discriminated against for exercising them. We give these rights to everyone, not just California residents.
We're based in the United States and your information is processed there. Some of our service providers operate elsewhere.
If you're in the EEA, the UK, or Canada, this means your information crosses borders to a country whose privacy laws differ from yours. Where required, we rely on Standard Contractual Clauses or another approved safeguard with our providers. Ask us at privacy@metoris.com and we'll tell you what applies.
We take reasonable measures to protect your information — encryption in transit, access limited to people who need it, and vendors chosen with security in mind. We're a small company and we're honest about what that means: no system is completely secure, and we can't guarantee your information will never be accessed by someone who shouldn't. If a breach affects you, we'll tell you as required by law.
The site is for business owners and is not directed to anyone under 18. We don't knowingly collect information from children. If you think a child has given us information, write to privacy@metoris.com and we'll delete it.
We'll update this policy as the product develops — it will change meaningfully when we launch something you can buy. We'll update the effective date, and if a change materially affects how we handle your information and we have your email, we'll tell you rather than quietly swapping the page.
Questions, requests, or complaints about privacy: privacy@metoris.com
